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Online sales scams target buyers and sellers on fake stores and marketplaces. A fake seller may take payment without sending goods; a fake buyer may send a false payment notice or claim to have overpaid.

Warning signs

  • The price is far below comparable listings.
  • A seller refuses reasonable questions or has a new, incomplete profile.
  • A buyer asks you to upgrade an account or refund an overpayment.
  • A website lacks business details, contact information, privacy terms, or secure payment options.

Stay safe

  • Use trusted platforms and keep communications within the platform.
  • Confirm money is in your account; do not rely on screenshots or emailed receipts.
  • Check business details and research unfamiliar sellers.
  • Do not refund alleged overpayments until the original payment has cleared.