Online sales scams target buyers and sellers on fake stores and marketplaces. A fake seller may take payment without sending goods; a fake buyer may send a false payment notice or claim to have overpaid.
Warning signs
- The price is far below comparable listings.
- A seller refuses reasonable questions or has a new, incomplete profile.
- A buyer asks you to upgrade an account or refund an overpayment.
- A website lacks business details, contact information, privacy terms, or secure payment options.
Stay safe
- Use trusted platforms and keep communications within the platform.
- Confirm money is in your account; do not rely on screenshots or emailed receipts.
- Check business details and research unfamiliar sellers.
- Do not refund alleged overpayments until the original payment has cleared.