Identity theft occurs when someone obtains personal information and uses it to impersonate you. Criminals may use names, addresses, dates of birth, licence or passport details, health identifiers, and account information to open accounts or commit fraud.

• Transactions, bills, credit enquiries, or accounts you do not recognise.
• Missing statements, changed contact details, or unexpected password resets.
• Alerts about unfamiliar logins or repeated authentication attempts.
• Unexpected tax, benefits, rebate, or credit notifications.

• Use strong unique passwords and multi-factor authentication.
• Monitor account activity and obtain your credit report regularly.
• Limit personal information shared publicly and securely destroy sensitive documents.
• Keep devices updated and report suspicious activity quickly.

If your identity may be compromised, contact affected organisations, change passwords and PINs, consider a credit-report ban, and seek support from IDCARE.